1. Definitions

“The Client” means any person, body of persons, firm or Company whos name appears at the top of this contract and enters into a contract for the sale of goods or provision of services with Prestige Memories.

2. Acceptance of Terms and Conditions

All contracts and transactions between Prestige Memories and the Client must be in writing and are subject to these terms and conditions which shall be deemed to be incorporated into any contract between Prestige Memories and all or any of its Clients.

3. Copyright and Ownership

(i) In accordance with the Copyright, Designs & Patents Act 1988, Prestige Memories has nonexclusive, irrevocable, perpetual, and international rights to use, publish, crop, modify, reproduce, and distribute any photos taken at the shoot, in print and in all other formats, methods, and technologies of distribution of any kind, now known or later developed. 

(ii) If the client wishes that their images are not used per section 3(i) then they must purchase the copyright, Prestige Memories will not be liable for material that has already been been published. The transfer of copyright will only become applicable after this payment has been made in full.

4. Cancellation Fees / Overruns 

(i) Cancellation within a week of the starting time, Prestige Memories reserves the right to charge the full amount. This includes but not limited to adverse weather conditions, act of god, 

(ii) If a booking is cancelled within a month of the starting time, Prestige Memories may charge 50% fee. 

(iii) Deposits are non refundable unless mutually agreed 

(iv) Prestige Memories may make additional charges should an assignment overrun which is beyond the control of the Photographer (e.g. including but not limited to; the Client requesting additional photographs over and above the Client’s original brief, Overtime and Over run of an event etc).

5. Payment Terms

25% non refundable deposit at time of booking

Second 25% due 3 months prior to shoot date

Final balance due 10 days prior to the shoot date

Payment schedules are included in the invoice, reminder emails will be sent when invoices are due

Prestige Memories reserves the right to charge interest on all overdue invoices at a rate of 3% per month until the said invoices have been paid in full.

6. Representation

The Client shall ensure that there is an authorized representative present at the assignment to ensure the correctness of the Photographer’s / Videographer’s interpretation of the Clients brief. In the event of no Client representation, Prestige Memories interpretation shall be deemed as correct.

7. Sizes and Color Matching

Due to limitations of materials and processes, it is not possible to guarantee 100% color matching. However, the Prestige Memories will endeavor to provide the closest possible match. 

8. Delivery Shortages  / Loss and Damage in Transit

Photography undertaken by Prestige Memories shall be stored on our servers for a maximum of 3 years after delivery

Original Film Files shall be stored on our servers for a maximum of 3 months after delivery

Edited Film Files shall be stored on our servers for a maximum of 2 years, after delivery 

Claims for damage, non-delivery or shortages will not be considered unless notified in writing within seven days of delivery.

9. Conduct

The Client shall be responsible for the behaviour of any persons accompanying them to an assignment. Prestige Memories reserves the right to terminate any assignment without notice if he deems the Clients behaviour to be unruly or unsafe. In such instances, Prestige Memories reserves the right to charge his full fees and expenses as described in clause 4 of these Terms and Conditions. The Client will fully reimburse Prestige Memories or his agents for any loss/damage they cause to property or equipment.

Where an event is 5+ hours, client must ensure the team at Prestige Memories are provided with a 30 minute break.

10. Liability

The Client agrees that in all dealings with Prestige Memories, our liability will be limited to the following sums:

In case of damages to goods, loss of equipment, unable to attend shoot for any purpose, Prestige Memories will provide a full refund of the sums recieved only.

If the photographer needs to cancel the shoot for any purpose a reasonable amount of notice will be given, however this cannot be guaranteed, Prestige Memories will try to find another photographer / Videographer for the client and if found the Prestige Memories will not be liable for the work carried out by the other photographer / Videographer, 

In the unfortunate event of none requirement of the Photos / Films once the shoot has taken place Prestige Memories will not be liable to return any monies paid for their services this includes but not limited to marriage breakdown / bankruptcy / bereavement. 

11. Delivery of Products and Services

We aim to deliver your online gallery within 12 to 18 weeks

We aim to have preview to your wedding film within 6 to 9 months, provided the client provides all the necessary details requested within the questionnaire which is sent out a month before the shoot date.

Once preview has been delivered and amendments required need to be sent within 4 weeks after which we will finalise and deliver

The supply of products and services are provided by Prestige Memories on a best endeavors basis. Prestige Memories will not be liable for delays that are beyond their reasonable control. 

Prestige Memories shall use reasonable endeavors to meet agreed deadlines where applicable. 

Prestige Memories shall not be liable for any delays in meeting any of his obligations which were due to causes beyond his reasonable control including but not limited to; postage/courier/lab delays, war/acts of terrorism, riots, government legislation, industrial action, adverse weather conditions, acts of God, floods, fire, loss or damage in transit, details not being given when requested etc.

12. Prices & Terms

All prices shown within Prestige ’Memories price list are subject to change without prior notice. 

The Photographer / Videographer reserves the right to amend these Terms and Conditions without prior notice.

13. Rush Services

Prestige Memories reserves the right make an additional charge should the Client request a rush service. This service is subject to availability and cannot be guaranteed.

14. Law

This Agreement shall be subject to and constructed according to English Law and the parties agree to accept the exclusive direction of the Courts of England.